Cookie Policy
Last updated: 29 September 2026
This policy explains how we use cookies on OwnerCompass.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or phone) when you visit a website. They help websites remember information about your visit, making it easier and more useful for you to use the site.
Cookies typically contain:
- A unique identifier
- The website name
- Expiration date
- Other information the website needs to remember
How We Use Cookies
We use cookies to provide and improve the OwnerCompass Service. Our use of cookies is minimal and focused on essential functionality.
Specifically, we use cookies for:
Authentication: To keep you logged in to your account as you navigate between pages. These cookies are essential for the Service to function.
Security: To protect your account from unauthorised access and detect suspicious activity. These help us keep your business information secure.
Session Management: To maintain your active session and ensure a smooth user experience.
We do not use cookies for:
- Advertising or marketing
- Tracking you across other websites
- Sharing your information with third parties for marketing
- Building profiles for targeted advertising
Types of Cookies We Use
We only use strictly necessary cookies that are essential for the Service to function. You cannot opt out of these cookies if you want to use OwnerCompass.
Strictly Necessary Cookies
Required for authentication and core Service functionality
What we store on your device:
Sign-in cookies (sb-…-auth-token)
Why: Keep you signed in
How long: The cookie can stay on your device for up to 400 days, but your sign-in ends after 24 hours without activity or 30 days at most, after which it can't be used
oc_2fa_trust (cookie)
Why: Remembers this browser after you enter your two-factor authentication code
How long: 30 days if you tick "Remember this browser"; otherwise until you close your browser
Remembered email (browser storage)
Why: Only if you tick "Remember me" when signing in
How long: Until you untick it or clear your browser data
Plan choice (browser storage)
Why: Carries the plan you picked through sign-up
How long: Until you finish setting up your account
Account view (browser storage)
Why: Remembers whether you're viewing your own account or one you're a Trusted Person for
How long: Until you next sign in
Page flags (session storage)
Why: Show a one-off message after you sign in or make a payment
How long: Until you close the tab
Can be disabled?:
No - these are essential for the Service to work
We do not use:
- Analytics cookies — we use Vercel Web Analytics, which is cookieless: it counts page views without storing cookies on your device or identifying you personally
- Marketing cookies (no advertising tracking)
- Social media cookies (no Facebook Pixel or similar)
- Third-party tracking cookies
How to Manage Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored
- Delete cookies
- Block cookies from specific websites
- Block all cookies
However, please note: If you disable or delete the essential cookies we use, you will not be able to use OwnerCompass. These cookies are necessary for authentication and security.
Browser-specific instructions:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
For mobile devices, refer to your device's settings for managing cookies in your mobile browser.
Third-Party Cookies
We do not use third-party cookies for advertising or tracking purposes.
The only third-party services that may set cookies are:
Stripe (Payment Processing): When you enter payment information, Stripe may use cookies to process your payment securely. These cookies are controlled by Stripe's privacy policy, not ours.
We have no control over these third-party cookies. Please refer to the privacy policies of these services for more information.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements.
When we update this policy:
- We'll update the "Last updated" date at the top of this page
- For significant changes, we'll notify you by email or through the Service
We recommend reviewing this policy periodically.
Questions About Cookies?
If you have questions about our use of cookies, please contact us:
OwnerCompass Limited
Email: privacy@ownercompass.com
For more information about how we protect your privacy, please see our: