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We're here to help. Whether you have questions about OwnerCompass or need support with your account, we'd love to hear from you.
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Response Time
Within 24 hours
Monday to Friday, 9am-5pm GMT
Frequently Asked Questions
Quick answers to common questions
Do you offer a free trial?
Yes — every account starts with a 14-day free trial of the Business Continuity features, with no card required. Valuations and the Data Room are part of the Business Valuation plan and unlock when you subscribe.
Can I switch plans at any time?
Yes, you can upgrade or downgrade whenever you need from your account settings. Changes apply straight away, and the fair difference for the rest of your billing period is automatically charged or credited.
How is my data protected?
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your database is automatically backed up daily, and you can restore your information if needed. We use bank-level security standards to protect your business information.
How do I cancel my subscription?
You can cancel anytime from your account settings. No cancellation fees, and your access continues until the end of your billing period.
Still have questions? Use the form above to get in touch.